Support

Redis Ltd. is the official sponsor of open source Redis and provides several options for supporting Redis.

Community support

Visit our Community page for ways to get free support from the community. This is useful when you have basic questions about Redis.

Commercial support

Redis, Inc. commercially supports Redis Enterprise, which is available as an on-premises software deployment and a fully-managed cloud service. Try Redis Cloud for free.

Redis Enterprise simplifies the management of Redis at scale and includes advanced security, active-active geo distribution, and on-call customer support.

Redis Stack support

Redis, Inc. also develops Redis Stack, which extends Redis OSS with modern data models and processing engines to provide a complete developer experience. Redis Enterprise supports all of these data models and processing engines. If you need support for applications which have been built using Redis Stack, you'll want to consider purchasing either Redis Enterprise Software or our Redis Cloud service offering.